Call Center Setup for New BPO Sites and Campaigns
When a new campaign has a go-live date, every seat needs to be ready on time. Comfx supplies the workstations, headsets and monitors for BPO sites from 50 to 5,000 seats.
THE CHALLENGE
The challenge
BPO launches run to tight deadlines set by the client. Equipping a site means sourcing hundreds of matching workstations and headsets at once, and a shortfall of even a few seats can delay training and put the client SLA at risk.
How Comfx helps
- Bulk supply of matching workstations: the same specification across every seat, so agents can move between desks and shifts.
- Contact centre headsets: Jabra and Poly headsets with noise-cancelling microphones, in mono and stereo.
- Dual monitor setups: matching monitors and stands so agents can run the CRM and knowledge base side by side.
- Delivery planned around go-live: staged delivery for training rooms first, then the production floor.
Your call center equipment list
- Desktops or laptops (we recommend 16GB RAM for standard agent roles)
- Noise-cancelling headsets for every agent
- One or two monitors per seat, with adjustable stands
- Keyboards and mice
- Spare units held for quick swaps
Browse our headsets and peripherals, or read more about how we equip BPO and contact centers.
How it works
- Share your seat count, agent roles and go-live date.
- We confirm specifications and send an itemised quote.
- Stock is allocated and delivery is scheduled around training and go-live.
- We hold spare stock so failed units can be swapped quickly.
FREQUENTLY ASKED QUESTIONS
Common questions, answered.
What size sites do you supply?
We supply BPO sites and campaigns from around 50 seats to 5,000.
Do you supply work-from-home agents too?
Yes. We can deliver complete setups to agents’ homes anywhere in the Philippines.
LAUNCHING A NEW SITE OR CAMPAIGN?
Request a Quote
Send us your seat count and go-live date.
We’ll send a tailored quote within 24 hours. Email info@comfx.net or call +639695096113.